Ramsdens Financial Limited ("We") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Ramsdens Financial Limited, Unit 16, The Parkway Centre, Coulby Newham, Middlesbrough, TS8 0TJ.
If you have any requests concerning your personal information or any queries with regard to our processing please contact us at firstname.lastname@example.org
We may collect and process the following data about you
- Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site where registration is required, subscribing to our service, posting material or requesting further services.
We may also ask you for information if you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
- We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, we will contact you by electronic means only if you have consented to this.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Ramsdens Financial Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Ramsdens Financial Limited, Unit 16, The Parkway Centre, Coulby Newham, Middlesbrough, TS8 0TJ.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of ?10 to meet our costs in providing you with details of the information we hold about you.
RAMSDENS COMPANY INFORMATION
Ramsdens Financial Limited
PO Box 211
Unit 16, The Parkway Centre
Registered in England no. 3045495. VAT Registration no. 654256431 Money Service Business Registration 12115794
If you have any questions relating to this website, please contact us:
Write to: Ramsdens Financial Limited, PO Box 211. Middlesbrough TS8 8AU
Emails will be acknowledged within 24 hours, Monday to Friday 9am ? 5pm. Emails sent on a weekend will not be picked up until the following Monday.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.
Cookies are useful because they allow a website to recognise a user?s device.
Category 1: Strictly necessary cookies: These cookies enable services you have specifically asked for.
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Category 2: Performance Cookies: These cookies collect anonymous information on the pages visited.
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don?t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Category 3: Functionality Cookies: These cookies remember choices you make to improve your experience.
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
These are the cookies that we use on our website:
|Cookie name||Category||Purpose||More information|
|Session ID Cookie||1||Standard ASP.NET cookie containing the user’s session ID.||Expires at end of session|
|Culture Cookie||2||Utilised to store the users CMS culture||Type: Culture Code, Expires: 12 months|
|Visitor Status Cookie||2||Sets the visitor status (unknown/first visit/more visits)||Type: Integer, Expires: 12 months|
|Current Visit Status Cookie||2||Sets the current visit status (throughout current day)||Type: Integer, Expires: 23 hours|
|URL Referrer Cookie||2||User URL referrer. Remembers the page the user last visited.||Type: Url String, Expires: 1 day|
|Form State Cookie||2||Utilised for a check if the form state needs to be restored. Decides if the submitted fields in the form should be repopulated.||Type: Integer - ID, Expires: 10 minutes|
|Google||2||This cookie shows us how you found our website and which ads you came from. This helps us understand where our online marketing works best. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.||Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html.|
|Google Analytics||2||Utilised by Google Analytics to track visitor’s data on the website.||http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html|
|Preferred Culture Cookie||3||Storing details of the users preferred CMS culture||Type: Culture Code, Expires: 12 months|
|Current Contact||3||Sets the current user if logged in||Type: Integer - ID, Expires: 12 months|
|CurrentTheme||3||Sets the current chosen theme||Type: Integer - ID, Expires: 23 hours|
|VisitorStatus||3||Sets the visitor status (unknown/first visit/more visits).||Type: Integer - ID, 12 months|
|PrePayCustomer||3||Stores information provided from web services about the currently logged in prepay customer.||Expires at end of session|
|PawnBrokingCustomer||3||Stores information provided from web services about the currently logged in pawnbroking customer.||Expires at end of session|
|IsPaymentCompleted||3||Stores whether or not payment for the current purchase has been completed to show the confirmation page.||Expires at end of session|
|LoadCartStep||3||Stores which checkout step should be next loaded||Expires immediately|
|CustomerID||3||Stores the current customer ID for the checkout confirmation page.||Expires at end of session|
|tms_VisitorID||3||This cookie is used to identify each shopper and attributes site interactions to them.|
|tms_wsip||3||This is a housekeeping cookie set to expire after 30 minutes and works in conjunction with the tms_VisitorID cookie to capture shopper activity.||Expires after 30 minutes |
|newsPopUp||3||This is the default cookie used by Data Capture SmartBlocks to suppress a popover x days after it is last seen, where x is configurable for each PopOver. The duration is also the same value as x. This value is configurable though, so will vary depending on the Behaviour tab of the Data Capture SmartBlock.||N/A|
If you do not consent to cookies being placed, you must notify us of the cookies to which you do not consent.
Except for essential cookies, all cookies will expire after twelve months.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
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